CustomHub is a comprehensive order and production management platform tailored for e-commerce businesses that use the dropshipping model. It is particularly beneficial for Amazon sellers who manage made-to-order or print-on-demand products, enabling them to streamline their entire workflow from order intake to shipping.

Centralized Order Management

CustomHub allows sellers to centralize all of their orders from multiple sales channels into one dashboard. Each order can be grouped by production batch, and files needed for printing or manufacturing are automatically generated. Sellers can also prepare shipping labels and packing slips directly from the platform. This automation reduces manual workload and minimizes the risk of human error in the production process.

Production Workflow Automation

The platform supports automated workflows that track the status of each order through stages such as “Waiting for Files,” “In Production,” and “Shipped.” These status changes are synchronized with customer platforms to keep buyers informed. This helps ensure consistent communication and smoother operations, especially when dealing with a high volume of custom orders.

Shipping Integration

CustomHub integrates with major shipping platforms like ShipStation and EasyPost, making it easy to fulfill orders and track packages. The platform enables the seller to bulk-print shipping labels and manage delivery logistics with greater efficiency. This integration simplifies the dropshipping process by connecting production directly to shipping workflows.

Reporting and Analytics

CustomHub offers detailed reports and performance metrics to help sellers analyze their sales, profitability, and production trends. These insights support better decision-making and enable businesses to identify growth opportunities or operational bottlenecks.

Scalable for Growth

With flexible pricing plans and features designed to support both small businesses and large-volume sellers, CustomHub is scalable according to the size and needs of the user. Whether managing a few dozen orders per month or several thousand, the platform adapts to the seller’s workflow requirements.

Compliance and Readiness for Amazon

For Amazon sellers, CustomHub ensures that order fulfillment workflows comply with Amazon’s dropshipping policy. The platform facilitates proper documentation, invoice generation, and label formatting, all of which are critical for maintaining good standing in Amazon’s marketplace. In addition, CustomHub prepares sellers to meet the technical and business-readiness standards expected for API access and Appstore listing.