Changelog
All the latest updates, improvements, and fixes to the CustomHub platform.
Affiliate Program, Auto-Sync & Multi-Session Support
Grow your business with our new Affiliate Program — invite partners, track commissions automatically, and let affiliates see their earnings in real time. Orders from ShipStation now sync automatically every 15 minutes, and you can finally use CustomHub across multiple tabs and devices without getting logged out.
- Affiliate Program — invite partners with a unique link, set commission rates, and track earnings automatically
- Automatic commission calculation — commissions are recorded instantly when invoices are created, no manual work needed
- Affiliate Wallet — affiliates can log in and see their earnings, transaction history, and balance at a glance
- Automatic order sync — ShipStation orders are pulled every 15 minutes for all your stores, no more manual clicking
- Multi-tab & multi-device support — stay logged in across browser tabs, phones, and computers at the same time
- Address autocomplete — start typing an address and get smart suggestions, with full international support
- Three flexible commission types: percentage per order, flat amount per order, or amount per item
- Affiliates are auto-registered when dealers sign up through an affiliate link — zero setup required
- Fixed sessions getting disconnected when logging in from a second device
- Fixed Affiliate Wallet page not loading for non-affiliate users
- Improved shipping label error messages — clear reasons instead of generic errors
Redesigned Dashboard, Variations UI & Smarter Orders
A beautifully redesigned dashboard with real-time charts and quick actions, a modern new look for product variations, and a completely rebuilt order creation flow. Plus a refreshed login page, unified settings, and support for any Amazon variation type.
- Dashboard overhaul — real-time charts, currency support, onboarding tips, and quick action buttons
- Variations UI redesign — modern card layout with organized sections, making it easier to manage product options
- Redesigned order creation dialog — cleaner flow with smarter defaults and fewer clicks
- Shipment label thumbnails — see label previews, print with one click, and view package weight & dimensions
- Unified Settings Hub — all your settings organized in one place with easy navigation
- Amazon dynamic variations — automatically supports any variation theme (size, color, style, and more)
- Cutting file previews — download links, thumbnails, and clipboard copy for production files
- Refreshed login page with a modern, clean design
- Announcement system improvements — edit announcements, bulk delete, and better notification UI
- Variation history logging — track every change made to your product variations
- Fixed cutting file rotation and sizing issues across browsers
- Fixed gang sheet creation preserving your design rotation correctly
- Improved order status handling to prevent accidental status resets
Interactive Product Designer & Refreshed Dashboard
Design products directly in your browser with our new interactive designer. Choose from 6 ready-made templates, swap background colors, and see your designs come to life. Plus a beautifully refreshed dashboard with animated components and a global search command palette.
- In-browser product designer — create and edit designs without leaving CustomHub
- 6 pre-built design templates to get started quickly
- Redesigned dashboard with order pipeline overview and geographic insights
- Command palette (Cmd+K) for instant navigation anywhere in the portal
- Fully customizable tenant color palettes for white-label branding
- Smoother interactions with loading states on all actions
- Better notification system with contextual toast messages
- Fixed design preview not updating when switching between order steps
- Resolved intermittent canvas loading issues
ShipHunt.ai — Smart Reconciliation & Bulk Printing
ShipHunt.ai now automatically reconciles shipping charges across carriers, flagging any discrepancies so you never overpay. Plus one-click bulk label purchasing and auto-print for high-volume fulfillment.
- Automated shipping cost reconciliation with discrepancy alerts
- Auto-print format selector — choose 4×6 or other label sizes
- Buy All button for purchasing labels across multiple orders at once
- Background cost monitoring with automatic notifications for billing anomalies
- Fixed occasional label purchase failures during carrier timeouts
- Resolved package weight not applying correctly in bulk operations
Admin Control Center & Subscription Management
New admin control center for managing all your companies, subscriptions, and tenant configurations from a single dashboard. Monitor subscription health, manage access, and handle onboarding at scale.
- Centralized admin panel for managing companies and tenants
- Subscription health monitoring with real-time diagnostics
- Company access management — activate or suspend accounts instantly
- Streamlined two-step designer workflow for faster order creation
- Improved address validation across all forms
- Fixed product availability display for certain catalog configurations
DTF Gang Sheet Builder & Improved Checkout
Order DTF gang sheets directly from the product page — our new builder handles sizing and layout automatically. The public store checkout has been completely redesigned for faster, more reliable order completion.
- DTF gang sheet builder with automatic sizing — order gang sheets right from the catalog
- Redesigned public store checkout with streamlined payment flow
- Guest checkout — customers can order without creating an account
- International order support with tracking for overseas suppliers
- Faster checkout with automatic shipping detection
- Fixed cart not clearing after successful payment in some cases
- Resolved gang sheet products not routing correctly to production
ShipHunt.ai — Multi-Carrier Rate Shopping & Order Sync
Compare shipping rates across USPS, FedEx, and more carriers from a single dashboard. ShipHunt.ai now syncs orders bidirectionally with ShipStation so your shipping workflow stays fully connected.
- Multi-carrier rate comparison — see the best rates across all carriers at a glance
- Bidirectional order sync with ShipStation — changes flow both ways automatically
- Order management grid with inline editing and bulk ship operations
- Saved package presets for your most common shipment sizes
- Balance dashboard showing real-time spend across carriers
- Automatic order sync every 15 minutes with daily catch-up
- Fixed rate lookups timing out during high-volume periods
- Improved system stability under heavy concurrent usage
Seller Portal (Beta) & Multi-Language Support
The all-new Seller Portal is here. A completely reimagined experience for your dealers — now with multi-language support, custom branding per subdomain, and a beautiful landing page that adapts to each tenant.
- New Seller Portal (beta) — a modern, intuitive dealer experience
- Multi-language support — English and Turkish, with more languages coming soon
- Custom branding per subdomain — each dealer portal matches your brand
- Smart landing page that greets returning users and adapts to their session
- Cookie consent and analytics integration for compliance
- One-click language switching across the entire portal
- Fixed landing page not showing for certain tenant configurations
- Resolved navigation issues after login on subdomains
Transparent Pricing & Guided Onboarding
See exactly what you're paying for with our new component-based pricing — base cost, handling, quantity discounts, and rush fees are all broken down clearly. New companies get a guided onboarding wizard to get set up fast.
- Component-based pricing — see base cost, handling fees, and discounts at a glance
- Quantity discounts and rush fee rules applied automatically per product
- Guided onboarding wizard for new companies — get started in minutes
- Supplier earnings dashboard for tracking fulfillment partner payouts
- Bulk order fulfillment through Shopify integration
- Fixed duplicate charges on wallet transactions in rare cases
- Resolved pricing conflicts for dealers with multiple price lists
ShipHunt.ai Launch — Discounted Shipping Rates
Introducing ShipHunt.ai — our integrated shipping platform with discounted carrier rates. Compare rates, buy labels, and track shipments from one place. Seamlessly connected to your CustomHub orders.
- ShipHunt.ai platform — discounted shipping rates across major carriers
- One-click label purchasing directly from your order dashboard
- Shipping wallet with auto-reload and payment method management
- Real-time shipment tracking with carrier-native tracking links
- Secure API access with two-factor authentication
- High-quality label output (300 DPI) for crisp, scannable prints
- Fixed billing edge cases during high-volume label purchasing
Supplier Network & Smart Order Routing
Connect your CustomHub to a network of suppliers. Orders are intelligently routed to the best supplier based on location, product availability, and cost — enabling faster fulfillment at lower prices.
- Supplier network — connect with fulfillment partners and route orders automatically
- Intelligent routing based on supplier location, capacity, and pricing
- In-portal design tool for dealers to submit artwork directly
- Bulk order matching for faster dealer order processing
- Real-time supplier status updates for routed orders
- Automatic product validation against supplier catalogs
- Platform infrastructure upgraded for better performance and security
Seller Portal Foundation — Orders, Catalog & Wallet
The building blocks of the new Seller Portal — a complete order management system, browsable product catalog with variant selection, and an integrated wallet for seamless payments.
- Full order management with real-time production status tracking
- Product catalog with category browsing and variant selection (color, size)
- Integrated wallet with auto-reload and multiple payment methods
- Drag-and-drop design upload with instant preview
- Product availability matrix showing in-stock sizes and colors
- Streamlined order creation with e-commerce-style cart experience
- Fixed login issues when accessing portal from custom subdomains
- Resolved wallet balance display inconsistencies
CustomHub 2.0 — Marketplace Integrations
A major platform upgrade bringing native integrations with Etsy, Amazon, Shopify, and ShipStation. Manage all your marketplace orders from one place, with automatic syncing and real-time tracking.
- Native Etsy integration — sync listings, orders, and tracking automatically
- Amazon and Shopify marketplace connectors
- ShipStation integration for shipping label management
- Unified order dashboard across all connected marketplaces
- Smart cutting file generation with automatic layout optimization
- Real-time order tracking across all channels
- Multi-tenant architecture supporting isolated company accounts
- Modernized platform infrastructure for improved reliability
Want to see what's coming next?
Follow us on GitHub